Legal

Terms of Service

Last updated: October 15, 2026.

The service

AnswerVault provides the features described on the features page, subject to the limits of your plan. We may update features over time; material removals come with notice.

Your responsibilities

• Use the service lawfully and only for purposes it was designed for.
• Keep your API keys and credentials confidential; you're responsible for activity under your account.
• Don't abuse the service: no reverse-engineering to circumvent limits, no reselling access without permission.

Honest limits (part of these terms)

• Draft answers are generated from the customer's own uploaded policies — low-confidence questions are flagged for manual drafting, never invented.
• We never claim answers are accurate without review; the approval step is mandatory and enforced by the API.
• AnswerVault is a responder accelerator, not a compliance platform — no evidence collection, no auditor workflow.

Billing

Subscriptions bill in advance via Stripe and renew until canceled. Cancel anytime; you keep access until the end of the billing period. Refunds follow the policy on the pricing page.

Warranties and liability

The service is provided "as is," without warranties of any kind. To the maximum extent permitted by law, AnswerVault is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the fees you paid in the 12 months before the claim.

Changes

We'll email you before material changes to these terms take effect. Continued use after the effective date is acceptance.